Last updated: 23 July 2026
Pharmacy Weight Loss Loftus | GPhC Registration No. 9012511
Last Updated: July 2026
Pharmacy Weight Loss Loftus is a GPhC registered online pharmacy weight loss clinic serving patients in Loftus, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.
When you use our services, we may collect the following types of personal data:
Personal Identification Information: Your full name, date of birth, address, email address, and telephone number.
Health and Medical Information: Details you provide during your consultation, including medical history, current medications, weight, BMI, and any other clinical information necessary to assess your suitability for treatment.
Payment Information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Technical Data: IP address, browser type, device information, and how you interact with our website, collected via cookies and similar technologies.
We use your personal data for the following purposes:
Providing Clinical Services: To assess your eligibility for weight loss treatments, issue prescriptions, and dispense medications. Our pharmacist reviews all consultations before approval, with delivery taking place within 1 working day of approval.
Communication: To send order confirmations, prescription updates, and any clinically relevant correspondence regarding your treatment.
Legal and Regulatory Compliance: To fulfil our obligations as a GPhC registered pharmacy, including maintaining accurate prescription records and complying with medicines legislation.
Service Improvement: To analyse how our services are used and make improvements to our platform and patient experience.
Our lawful bases for processing your data are: performance of a contract, compliance with a legal obligation, and for health data specifically, the provision of healthcare under Article 9(2)(h) of the UK GDPR.
Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.
Essential Cookies: Required for the website to function correctly, including secure login and session management.
Analytics Cookies: Help us understand visitor behaviour and improve our website. These are only set with your consent.
You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of our website.
We do not sell your personal data to third parties. We may share your information only in the following limited circumstances:
Healthcare Providers: With prescribers or clinicians involved in your care where clinically necessary.
Delivery Partners: Your name and delivery address are shared with our courier service solely to fulfil your medication order.
Payment Processors: Secure third-party payment providers process your transactions in compliance with PCI DSS standards.
Regulatory Authorities: Where required by law, such as the GPhC, MHRA, or law enforcement agencies.
All third-party partners we work with are required to handle your data securely and in accordance with UK data protection law.
We retain your personal and medical records for a minimum of 8 years in line with NHS and pharmacy regulatory guidelines. After this period, data is securely deleted or anonymised. Payment records are kept only for as long as required by financial and legal obligations.
Under UK GDPR, you have rights in relation to your personal data. You have the right to access the personal data we hold about you, to request corrections if any information is inaccurate, and to request deletion of your data where it is no longer necessary for us to retain it. You may also have the right to restrict or object to certain types of processing, and to request a portable copy of your data.
To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related enquiries within 48 hours.
If you have any questions about this privacy policy, how we handle your data, or wish to exercise your data rights, please get in touch:
Pharmacy Weight Loss Loftus
GPhC Registration No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
We are committed to resolving any concerns promptly and transparently. If you are not satisfied with our response, you have the right to raise your concern with the relevant supervisory authority for data protection in the UK.