Last updated: 23 July 2026
Pharmacy Weight Loss Loftus
GPhC Registration No. 9012511
Last updated: July 2026
Please read these Terms of Service carefully before using our services. By placing an order or registering with Pharmacy Weight Loss Loftus, you agree to be bound by these terms.
Pharmacy Weight Loss Loftus is a GPhC-registered online pharmacy clinic (GPhC No. 9012511) based in Loftus, UK. We provide clinically supervised weight management services, including the supply of prescription and non-prescription weight loss treatments to eligible patients.
To use our services, you must:
We reserve the right to refuse service to any individual who does not meet our clinical or eligibility criteria. Providing false or misleading information during consultation may result in immediate termination of service and potential legal liability.
All prescription treatments are subject to a clinical review by a qualified prescribing pharmacist or clinician. Completion of our online consultation does not guarantee that a prescription will be issued.
Our team will assess your suitability based on your health information, current medications, and medical history. We may request additional information or supporting documentation before approving any treatment.
Prescriptions are issued solely at the clinical discretion of our prescribers and in accordance with current UK prescribing guidelines. It is your responsibility to ensure all information provided is accurate and up to date.
Full payment is required at the time of ordering. All prices are quoted in pounds sterling (GBP) and include VAT where applicable.
We accept major debit and credit cards. Payment is processed securely through our payment provider. We do not store full card details on our systems.
If a prescription is not approved following clinical review, you will receive a full refund within 5–10 working days.
Once your order has been reviewed and approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery times may vary depending on your location and courier performance.
Medications are dispatched in discreet, appropriately packaged packaging to maintain product integrity and patient confidentiality. We cannot be held responsible for delays caused by third-party couriers, adverse weather, or circumstances beyond our control.
It is your responsibility to ensure someone is available to receive the delivery or that a safe delivery arrangement is in place.
You may cancel your order at any time before it has been dispensed. To request a cancellation, please contact us as soon as possible via our website or email.
Once a prescription medication has been dispensed, we are unable to accept returns or issue refunds, in accordance with UK medicines regulations. This does not affect your statutory rights.
If you receive a damaged or incorrect product, please contact us within 48 hours of receipt and we will arrange a replacement or refund as appropriate.
The information provided on our website and during consultation is for general informational purposes only and does not constitute medical advice. Our services are not a substitute for in-person medical care.
If you experience a medical emergency or serious adverse reaction, contact 999 or attend your nearest Accident and Emergency department immediately. For non-urgent medical concerns, please consult your GP.
We strongly recommend informing your GP of any treatments prescribed through our service.
We are committed to protecting your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. Please refer to our Privacy Policy for full details on how we collect, use, and store your information.
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to update these Terms of Service at any time. Any changes will be published on our website with the updated date. Continued use of our services following any changes constitutes your acceptance of the revised terms.
For any questions regarding these terms or our services, please contact us through the enquiry form on our website or via the contact details listed on our GPhC registration profile.